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Customer Case-Netherlands Interior Building Materials retail ,2.4Ghz Digital Price Tag Solution

Customer Case-Interior Decoration Building Materials retail ,2.4Ghz Digital Price Tag Solution

Background

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Challenges

1.Pricing costs account for 8% of operating costs (industry average 3%); customer complaints due to price tag errors are high.

2.The network environments of customer stores vary, and some older stores require infrastructure upgrades; the system needs to be seamlessly integrated with existing POS.

Solution

1.Cloud-based electronic shelf label (ESL) system + customer price management platform + store wireless network deployment.Price updates are achieved through wireless technology, reducing manual intervention; the system supports multiple languages to meet customers’ cross-border business needs.

2.Provide development of standardized API interfaces to ensure rapid integration with customer POS systems and complete deployment in all stores within 1 week.

Result

This laid the foundation for the client’s digital transformation and supported its future expansion into Belgium and Germany. Employee satisfaction improved, customer complaints decreased by 60%, and the store image was modernized, earning the group the “Innovation Practice of the Year Award.”

What Our Customers Say

The electronic shelf label system has completely changed the way we manage prices. We can now update prices across all our stores in real time with virtually zero errors, allowing our employees to focus more on serving our customers.

- Renato Kalkman -Director of Operations