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Customer Case-Conad Supermarket in Italy

Case Study -Conad Supermarket in Italy

Background

Conad is Italy’s largest supermarket group by revenue, operating as a consortium owned by its independent retailer members.

Challenges

The main challenges of this ESL project lie in managing the extensive range of product categories while meeting tight deadlines, requiring precise and efficient English localization.

Solution

We provide rapid customer service, dedicated after-sales guidance, and responsive online technical support to ensure your deadlines are met.

Result

Key Outcomes for the Client:

Sales Growth: Achieved a measurable increase in sales, especially in fresh food and targeted categories.
Higher Basket Value: Improved ability to promote premium and seasonal products, increasing customer spend per visit.
Streamlined Operations: Simplified pricing, promotions, and stock management for store staff.
Elevated Customer Experience: Created a more engaging, informative, and visually appealing shopping environment.
Stronger Market Positioning: Reinforced the brand’s identity as a premium and customer-centric retailer.